Frequently Ask Questions

DO YOU HAVE MINIMUMS?

Our order minimums are $200.  We do not have a quantity minimum per item.  This means you can order just one of any item.  The minimum we have is the combined total after discounts applied prior to shipping charges. You can order $200 from a wide array of products in any quantity you desire. 

HOW ARE SHIPPING RATES?

Shipping rates are capped at 10% of order total for commercial addresses.  The shipping system is set up based on calculations to go to a commercial address.  Residential addresses incur additional fees and surcharges.  These fees and surcharges can be avoided by simply having a commercial business address or you may elect to pick up at an authorized delivery center for FedEx or a location who has partnered with FedEx.  You may find these on the FedEx site.  

IF PRIMA DOESN'T HAVE INVENTORY OF AN ITEM, DO YOU NOT HAVE THE ITEM?

We may or may not have the items.  Our inventory is different than Re-design with Prima's inventory.  We are a stand alone business the carries it's own products and inventory.